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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James McDonald

August 21, 2026

5  out of  5
rating by James McDonald
"Always very helpful, it's easy to understand why this State Farm Agent has been in business for so many years."
We responded:
"Thanks so much for the wonderful review! We’re glad you found our team helpful and easy to understand—and we truly appreciate your support. We look forward to serving you for many years to come. 😊"
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Sheila Mason

August 18, 2026

5  out of  5
rating by Sheila Mason
"We have been with State Farm Agent, Janice Thompson, for many years and have never had an issue. Any time we call everyone is eager to help, especially Melissa."
We responded:
"Hi Sheila—thank you so much for your kind review! We truly appreciate your many years of trust with State Farm Agent Janice Thompson. We’re glad we’ve been able to help whenever you reach out, and we’ll be sure to share your comments with Melissa. Thanks again!"
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Robin Swain

August 17, 2026

5  out of  5
rating by Robin Swain
"I'm so thankful for the office of Janice Thompson and the staff in that office (especially Melissa). They go beyond the call of duty and work overtime to resolve any issues the may come up from time to time."
We responded:
"Thank you so much for your kind review! We’re truly grateful for your trust in the Office of Janice Thompson and for recognizing the hard work of our team—especially Melissa. We’re glad we could go above and beyond to resolve any issues that came up. If you ever need anything, we’re here to help."
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ThePEACESCollective

August 5, 2026

5  out of  5
rating by ThePEACESCollective
"Very friendly and easy to work with. Able to answer all questions and present the best options for coverage and rates."
We responded:
"Thank you so much for your wonderful review! 😊 We’re really glad to hear you found us friendly and easy to work with. Our team is committed to answering questions clearly and helping you find the best coverage and rates for your needs.

We truly appreciate your trust—thanks again!"
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BILL DOBILAS

August 5, 2026

5  out of  5
rating by BILL DOBILAS
"Melissa Garza who works in this office is fantastic! We've had a lot of changes recently as a family and she was not only professional, but solved our problems quickly! Just awesome!"
We responded:
" Thank you so much for taking the time to leave such a kind review. We’re thrilled to hear that Melissa Garza was professional, responsive, and able to solve your problems quickly, especially during a busy time for your family. We truly appreciate your trust and support!”

—Janice Thompson Office"
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Bil DuBois

August 4, 2026

5  out of  5
rating by Bil DuBois
"I've been a customer since the mid 80s when I moved to Georgia. I can honestly say I have never had one bad experience in my entire time dealing with several outstanding people there, most recently with Melissa who is wonderful to work with. I cannot recommend Janice Thmpson's State Farm company enough."
We responded:
"Thanks, Bill—for the wonderful review! We’re truly grateful to have you as a customer since moving to Georgia in the mid-80s, and we’re honored to hear you’ve never had a bad experience with our team.

We’re especially glad Melissa has been wonderful to work with. Thank you for recommending Janice Thompson’s State Farm—we truly appreciate your trust and support!"
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Vegas Tingle

August 3, 2026

5  out of  5
rating by Vegas Tingle
"As the Michael Jackson of Douglasville " The Way You Make Me Feel?" Awesome...like a family member! Vegas "MoJo" Tingle"
We responded:
"Hi Vegas “MoJo” Tingle! 🌟

Thank you so much for the awesome review! We’re thrilled to have you as part of the State Farm family with the Janice Thompson Agency. Your kind words truly made our day!

We’re looking forward to working with you in the future and helping you with everything you need. If anything comes up, we’re here for you anytime!

— Janice Thompson Agency / State Farm Team"
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JYRETHA DARDEN

July 28, 2026

5  out of  5
rating by JYRETHA DARDEN
"Professional
Experienced
Patient
Thoughtful"
We responded:
"Thank you for your review. We hope to earn your business for many years to come."
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JESSI STEVENS

July 17, 2026

5  out of  5
rating by JESSI STEVENS
"I received excellent service from Janice at State Farm."
We responded:
"Jessi, thank you for the awesome review! "
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Johnny Haub

July 14, 2026

5  out of  5
rating by Johnny Haub
"This is a fabulous place to get insurance. I shopped around with about a half dozen other companies and State Farm Douglasville was not only the best experience, but also the lowest price. Olivia was great on the phone, and even better in person! Janice introduced herself and shared wonderful stories that truly gave the business a personal touch. Gratitude, compassion, and care exude from this place of business, and I am now a part of it. Won't you join us as well? My only regret now is that I wish I had found this place sooner. Its a mile from my house and have driven past it a ten thousand times. Sometimes great blessings can be too close for us to ever see or notice them....Feeling Grateful... :-) Johnny"
We responded:
"Hi Johnny—thank you so much for the wonderful review! We’re truly grateful you chose Janice Thompson State Farm.

We loved hearing about your experience, and we’ll be sure to share your kind words with Olivia and Janice. Your encouragement and support mean a lot to us, and we’re always here to help you with your insurance needs—now and in the future.

Thanks again for trusting us. We’re honored to have you as part of our office family! 😊"
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Steve Reynolds

July 13, 2026

5  out of  5
rating by Steve Reynolds
"Customer service is always nice and helpfull"
We responded:
"Thank you so much for your feedback! We’re glad to hear our customer service is always nice and helpful. We truly appreciate your business, and we’ll be sure to share your kind words with the team."
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fidela bartolo ferrer

July 9, 2026

5  out of  5
rating by fidela bartolo ferrer
"Excelente servicio"
We responded:
"Thank you for your business."
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Tionia Staples

June 27, 2026

5  out of  5
rating by Tionia Staples
"Olivia was amazing! I have the perfect coverage. Highly recommend! Thanks State Farm-Janice T"
We responded:
"Tionia, thank you for the wonderful review! I am thrilled Olivia was so helpful with your coverage!"
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Amanda Word

June 22, 2026

5  out of  5
rating by Amanda Word
"Janice Thompson has been my agent since I started driving. Her office staff has always been great to work with. Everyone is knowledgeable and kind!"
We responded:
"Thank you so much for your wonderful review. We’re thrilled to hear that Janice Thompson has been your agent since you started driving, and that her office staff has always been knowledgeable and kind. We truly appreciate you choosing us—thank you again!"
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Myrtice Short

June 18, 2026

5  out of  5
rating by Myrtice Short
"Amanda was very understanding of my concerns and assisted with good suggestions. Very satisfied"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Brennan Kato

June 17, 2026

5  out of  5
rating by Brennan Kato
"They are the best! They are super easy to work with and always very on top of everything."
We responded:
"Brennan, thank you for the great review! "
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Matthew Mason

June 13, 2026

5  out of  5
rating by Matthew Mason
"Outstanding group of people going a great job!"
We responded:
"Matthew, thank you for the wonderful review!"
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Rebekah Samuel

June 12, 2026

5  out of  5
rating by Rebekah Samuel
"At last i found best auto and home insurance policy from State Farm Douglaville.Well organised office and staff was very helpfull,my special thanks to Ms.Taliyah and she helped in entire process with much patience.All the best one and all God bless you all.I strongly suggest this place for any insurance related."
We responded:
"Rebekah, thank you for the wonderful feedback! I am happy to hear that Taliyah was so helpful with your home and auto insurance. We are always here when you need us!"
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Mary M

June 12, 2026

5  out of  5
rating by Mary M
"Efficient office staff!"
We responded:
"Thank you! We appreciate your business."
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Julie Randolph

June 8, 2026

5  out of  5
rating by Julie Randolph
"Melissa Garza is awesome at Janice Thompson State Farm!! Awesome customer service, quick response and knowledgeable most of all!!
Thanks"
We responded:
"Thanks so much for the wonderful review, Julie! We’re thrilled to hear that you had an excellent experience with Janice Thompson State Farm—great customer service, quick responses, and knowledgeable help. We truly appreciate your trust, and we’re here whenever you need anything!"
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Stephanie McVey

June 8, 2026

5  out of  5
rating by Stephanie McVey
"Very easy to understand and work with!"
We responded:
"Thank you so much for the kind review! We’re glad you found it easy to understand and work with—at Janice Thompson State Farm, that’s exactly what we strive for. We appreciate your trust and are here anytime you need us!"
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Connie Posey

June 5, 2026

5  out of  5
rating by Connie Posey
"Janice Thompson is the best!"
We responded:
"Thank you so much for your kind review and for the amazing support over the years. I truly appreciate your long-time loyalty and friendship, and it means a lot to me. I’m so grateful to have you with us, and I look forward to continuing to be there for you!"
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Megan Giammarco

June 3, 2026

5  out of  5
rating by Megan Giammarco
"Olivia was super sweet and very helpful with me!"
We responded:
"Thank you for your review. We’re pleased to hear that Olivia was super sweet and very helpful during your experience. At Janice Thompson State Farm, we strive to provide supportive, responsive service to every customer. We appreciate your feedback!"
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Sonya graham

June 1, 2026

5  out of  5
rating by Sonya graham
"I have used this State Farm Agency for 30 years. Everyone is professional and efficient."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your 30 years of loyalty. It means a lot to hear that our team has consistently been professional and efficient. We’re grateful to have you as a customer and look forward to continuing to serve you for many years to come!"
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South Clerk

May 28, 2026

5  out of  5
rating by South Clerk
"I love the service provided by all the staff at Janice's office. They are the best.
MaryBeth U."
We responded:
"Hi MaryBeth—thank you so much for the wonderful review! We truly appreciate your long-time loyalty to our office. I’m so happy to hear you love the service provided by our team—it means a lot. We’re lucky to have you with us!"